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Logistics planner in front of a wall of screens showing routes and schedules

Transport and logistics

Scanners that keep reading, terminals that stay connected and support that is awake when your night shift is. We look after the IT chain from the warehouse floor to the planning desk, across the Netherlands and Belgium.

Introduction

In logistics, the clock keeps running whether IT works or not

A lorry at the gate does not wait for a scanner to reconnect. Every minute of downtime moves straight into the next shift.

Logistics IT sits close to the physical process. A handheld that loses its connection halfway down an aisle, a dock terminal that will not print a document or a planning system that cannot reach the depot: none of it is an abstract problem. It shows up immediately as a queue at the loading bay and as calls from customers asking where their consignment is.

At the same time, a logistics environment is harder to run than an ordinary office network. Coverage has to hold up between full racking and moving stock, in cold stores, on the yard and in the mezzanine. Drivers work from vehicles and mobile devices. Planners depend on links between warehouse management, transport management and the systems your customers use. Those layers are often supplied by different parties, so an outage turns into a search for whoever is going to pick it up.

We take on that chain as a whole. Warehouse Wi-Fi, depot connectivity, the devices on the floor, the links to your planning systems and the service desk your team calls, under one agreement and with service levels that are the same at every site.

What you get

Six components, separately or as one logistics environment

You can take individual components. Most operators choose the combination, because the gain lies in removing the handovers between suppliers.

Why ITproposal

What you can expect from our team

Logistics IT calls for engineers who are comfortable on a warehouse floor and for agreements that read the same at every depot.

  • Cover on your night and weekend shiftsNights and weekends are staffed by our own people, so the quiet hours in the planning office are not quiet hours in support.
  • Our own engineers in the Netherlands and BelgiumOn-site work we carry out ourselves, without subcontracting and without the mark-up that comes with it.
  • Measuring instead of guessingCoverage problems are settled with a survey and figures, not with an extra access point in the hope that it helps.
  • Standardised service levelsEvery depot gets the same processes and the same agreements, including sites on both sides of the border.
  • Certified way of workingISO 9001, ISO/IEC 27001, ISO 14001 and Kiwa NEN 4400-1, so quality, security and administration are demonstrably in order.
  • Experience since 2019More than 150 clients across the Benelux and beyond, built up by founders Enes Bagci and Tunahan Gider.

Staffing, cloud and advisory work are available too. Call 085 060 9347 or email [email protected] to talk through what makes sense in your situation.

Approach

How we work in a running operation

A warehouse cannot be switched off for a project. These four principles are standard in the way we work with logistics operators.

Measure the site first

We start with a survey of the hall, the yard and the offices: coverage, interference, cabling and the state of the devices in use. That gives a picture of what is genuinely failing, rather than what people suspect.

Work around the shift plan

Changes go in outside your peak windows and maintenance is scheduled in the quietest slot the operation has.

Solve remotely first

The person reporting an issue is usually an operator with a pallet truck, not an IT specialist. We resolve remotely wherever we can, and send an engineer to the site when the process has come to a halt.

Report and adjust

The periodic report shows where the tickets come from, which devices keep returning and which spots in the hall stay weak. Those trends become improvements in your environment, not another queue of tickets.

Related services

Other floors, the same principle

A logistics environment reaches into your connectivity, your coverage and your support. These pages connect to it directly.

Start with a site scan

Tell us where the scanners drop out, which depot keeps calling and how your shifts are planned. We go through it with you and give a concrete judgement on what is needed, and on what is not.